WHAT’S THE BEST WAY TO GET IN CONTACT WITH US?
The best way to get in touch is via email to firstname.lastname@example.org or by our live chat. We’ll get back to you as soon as we can- we promise.
ARE YOUR KNIT CROCHET SWIMSUITS WATERPROOF?
Yes!, our knit crochet swimwear can be effortlessly worn for a swim at the beach or in the pool. They are made from high quality macramé nylon.
DO YOUR KNIT CROCHET SWIMSUITS COME WITH A LINING?
Yes!, our knit crochet swimwear comes with a soft and breathable lycra tactel lining for optimal comfort. This silky-like lining is made of an 85% Polyamide and 15% Spandex blend.
WILL THE SM SIZE FIT ME?
We developed and tested a SM size that fits most size 0-6 body types. Knit crochet can be easily adjusted in different directions allowing for more elasticity. Additionally with a sliding triangle top that ties at the neck and back and bottom strings that tie at the sides, the knit crochet bikini can further fit to one’s body type. Please write to us if you have any questions regarding the SM size or view our sizing chart.
WHAT ARE THE FREE GIFTS INCLUDED WITH MY PURCHASE?
We would like for you to enjoy your purchase even more by including some free gifts. These handmade gifts come from other artisan communities who we are also helping out. The pompon necklace comes from a village in the mountains area of Peru, the macramé bracelets come from a community from the coast of Peru, and the manta bag comes from a community with disabilities from Cuzco, Peru.
WHAT METHODS DO YOU OFFER FOR PLACING ORDERS?
At this time we only accept online orders. We accept Visa, Mastercard, Discover, and American Express.
MY PROMOTIONAL CODE DOESN’T WORK?
If you are having trouble at all with your promotional code, please email us right away at email@example.com and we’ll look into it for you.
WHAT DOES PRE-ORDER MEAN?
Pre-order means that the item is not yet available though it can be ordered in advance.
WILL YOU GET REPLACEMENT STOCK ON AN ITEM IF YOU HAVE SOLD OUT?
If you are looking for a specific style and the online shop shows that we are sold out, please email us at firstname.lastname@example.org and we can tell you whether we will have more stock available.
DO YOU ALSO SHIP INTERNATIONALLY?
Please see our Shipping link.
WHAT SHOULD I DO IF I RECEIVED THE WRONG ITEM(S)?
If you received an incorrect item please email email@example.com with your name, order number, and which item(s) you are missing.
I PLACED MY ORDER, NOW HOW DO I CHECK OUT?
Checking out is simple! You can check out at any time by clicking the shopping cart symbol in the top right corner of your screen or the view cart banner that appears after you click on the add to cart button. You can review your purchase and check out.
HOW IS SALES TAX CALCULATED?
Sales tax is charged according to the state the merchandise is being purchased from.
HOW CAN I BE SURE MY ORDER WENT THROUGH?
When we receive your order, you will receive a confirmation email. If you have any issues please email us at firstname.lastname@example.org.
CAN I MAKE A RETURN OR EXCHANGE?
Please see our terms & use link.
HOW DO I CARE FOR MY SWIMSUIT?
These garments are handmade and delicate. Make sure you take these easy steps for proper care:
•Rinse your swimsuit in cool water immediately following swimming in salt or chlorinated water.
•Hand wash your suit separately with a mild soap to prolong its life- do not wash in the washing machine.
•Please don’t wring, soak, or bleach your garment. It’s best to lay flat it in the shade to dry.
•Try not to leave it rolled up and wet.
•Please don’t iron or dry-clean the garments.
•Avoid rough surfaces such as concrete and wood.
•Sun, tanning/bronzing lotions, tinted moisturizers, oils, harsh chemicals and minerals, salt water, chlorine, and extreme heat naturally put wear on any swimsuit. This is not a manufacturing defect. To prevent wear as much as possible, be careful to follow the instructions above.
If you have any other questions at all, please get in touch: email@example.com